Optimal Health Chiropractic & Physical Therapy

Front Desk / Patient Care Coordinator
Optimal Health Chiropractic & Physical Therapy – South Jersey

Let’s be clear upfront:

This is not a quiet front desk job where you hide behind a computer.
This role is for someone who genuinely likes people, likes talking, and likes being part of a positive, upbeat workplace.

If you’re currently in:

• retail
• hospitality
• fitness
• front desk work that feels dead-end
• a commission-based role with no stability

…and you want something more stable, more meaningful, and still people-focused — this could be a great fit.


What You’ll Actually Be Doing
You’re the first person patients talk to and one of the most important roles in the office.

Your day will include:

• Answering phones and scheduling patients (with personality, not scripts read like a robot)
• Talking with patients in person about
  • What we do
  • Why it matters
  • How their care plan works
  • Explaining insurance benefits in simple terms (we train you)
  • Helping patients understand the value of:
    • Physical Therapy
    • Chiropractic care
    • Upgraded services like shockwave therapy
• Keeping the office running smoothly while keeping the energy positive

This role involves selling the office and the experience, but in a helpful, honest way — not pushy or awkward.


Who This Job Is Perfect For

We’re looking for someone who is:

• Friendly, upbeat, and easy to talk to
• Comfortable on the phone
• Confident talking to people about money and care options
• Reliable and shows up when they say they will
• Open to learning (you don’t need medical experience)

We care way more about personality and communication than medical background.


Who This Job Is NOT For

Please don’t apply if:

• You hate talking on the phone
• You avoid conversations about money
• You bring negative energy into a workplace
• You’ve ghosted interviews or jobs in the past
• You want a job where you can “just check people in”

We’re building a strong team and protecting our culture.


About the Office
Optimal Health Chiropractic & Physical Therapy is a sports- and wellness-focused clinic.

We treat active people, families, and athletes. The environment is:

• Fun
• Fast-paced
• Team-oriented
• Very patient-centered

People here actually like coming to work.


IMPORTANT – How to Apply (Read This)
We’ve had issues in the past with people applying and not showing up, so this step matters.
To apply, please email:
 

• Your resume
• A short cover letter explaining ONE service or technique we offer

Email: [email protected]

You can find our services at: www.optimalhealth.fit
In your own words, explain:

• What the service is
• Who it helps
• Why it’s valuable

This shows us:

• You can follow directions
• You can communicate clearly
• You can explain value to a patient

Applications without this step won’t be considered.