Operations Manager
Operations Manager – Optimal Health Chiropractic and Physical Therapy
Egg Harbor Township, NJ
Full-Time | In-Person
Do you have strong leadership skills and a passion for helping people? Are you a natural problem-solver with a talent for creating structure in a fast-paced environment? Optimal Health Chiropractic and Physical Therapy in Egg Harbor Township is seeking a confident and driven Operations Manager to lead our front-end operations, drive patient care plans, and ensure our office runs efficiently every day.
About Us:
Optimal Health is a thriving, family-friendly wellness practice offering integrated chiropractic and physical therapy care. We pride ourselves on creating a warm, supportive environment where both patients and staff feel like family. We’re fast-paced, high-energy, and focused on helping people feel their best.
Key Responsibilities:
- Sell and manage patient plans of care by clearly explaining services, value, and outcomes
- Oversee daily operations of the front office, ensuring efficient and professional service delivery
- Control and optimize patient flow to minimize wait times and maximize productivity
- Manage scheduling and staff workflow to support smooth patient transitions between providers
- Lead and coach front office staff; assist with hiring, onboarding, and training
- Monitor performance metrics, follow up on missed appointments and incomplete care plans
- Handle escalated patient concerns and ensure a high standard of care and communication
- Coordinate with providers to maintain alignment on care plans, upgrades, and scheduling
- Track office inventory and manage administrative supplies and resources
Recommended:
- Experience in healthcare operations, office management, or practice administration
- Proven ability to sell or present treatment plans or wellness programs effectively
- Strong leadership, communication, and team management skills
- Highly organized with the ability to prioritize and multitask in a busy setting
- Comfortable with EMR systems and general office technology
- Goal-oriented and motivated to grow with a busy, patient-focused practice
What We Offer:
- Leadership role in a growing, mission-driven practice
- Competitive salary with performance incentives
- Supportive team environment
- Paid time off and holidays
- Opportunity to make a meaningful impact in patients’ lives every day
If you’re ready to take ownership of office operations, lead a high-performing team, and help patients commit to their wellness journey, we want to meet you!